Contact Us

If you are a Time Warner Cable High Speed Data customer living in the Greater Los Angeles area and wish to contact the Abuse Group please click here to email us or call toll free 866-681-6040.

If you are a Time Warner Cable High Speed Data customer living in the Northeast Ohio area and wish to contact the Abuse Group please click here to email us or call toll free 866-310-5279.

If you are a Time Warner Cable High Speed Data customer living in the State of Wisconsin or the Upper Penninsula of Michigan and wish to contact the Abuse Group, please click here to email us or call toll free 877-294-2287 and choose Option 3.

If you have service in one of the following Time Warner Cable markets you can contact the Regional Abuse Group by email click here or by calling 877-588-8508.

  • Alabama
  • Arizona
  • California (excluding LA and San Diego)
  • Colorado
  • Georgia
  • Idaho
  • Illinois
  • Indiana
  • Kansas
  • Kentucky
  • Missouri
  • Mississippi
  • Montana
  • Nebraska
  • New Mexico
  • Ohio (Ironton area only)
  • Oklahoma
  • Texas
  • Virginia
  • Washington
  • West Virginia
  • Wyoming

Alternatively, you may call your local customer service center and ask to speak with Security & Abuse.

Please Report Broken Web Links! As we do not have any control over Web sites outside of our own domain, Web pages we link to can sometimes be moved or deleted. Even though we work diligently to discover broken Web links there are still a small few we may miss from time to time, or a Web site has made an update right after we have conducted our weekly checkup. We would really appreciate if you discover any broken Web links to report them to the Webmaster immediately by sending an e-mail.